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Cannot open email message in the inbox

  • 1 reply
  • 3 have this problem
  • 3 views
  • Last reply by Wayne Mery

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When my emails come in to my inbox, I cannot them. I click on them, they flash like they have opened but I cannot view them anywhere.

When my emails come in to my inbox, I cannot them. I click on them, they flash like they have opened but I cannot view them anywhere.

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Please tell us, does problem go away if you start Thunderbird in safe mode? https://support.mozilla.org/en-US/kb/safe-mode-thunderbird