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Unable to compose e-mail message; text does not appear

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  • 3 have this problem
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  • Last reply by Wayne Mery

CarrieM.
CarrieM.
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As of the evening of May 17, 2017, I'm unable to compose e-mail messages. The text I type does not appear on the screen. There is no cursor. The only thing that works is the "To" line. If I type a few characters, names from my address list pop up and I'm able to select the correct one. Other than that, no text, no cursor.

As of the evening of May 17, 2017, I'm unable to compose e-mail messages. The text I type does not appear on the screen. There is no cursor. The only thing that works is the "To" line. If I type a few characters, names from my address list pop up and I'm able to select the correct one. Other than that, no text, no cursor.

Chosen solution

Does problem go away if you start Tbird in safe mode? See https://support.mozilla.org/en-US/kb/safe-mode-thunderbird

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Wayne Mery
Wayne Mery
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Chosen Solution

Does problem go away if you start Tbird in safe mode? See https://support.mozilla.org/en-US/kb/safe-mode-thunderbird