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Firefox crashes on Android Marshmallow 6.0

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I'm trying out Firefox on an Android Marshmallow 6.0 running LenovoPad TB3-730F (Patch level "April 1, 2016"). When I start, it doesn't show anything... except "We're sorry, Firefox had a problem and crashed."

I've sent numerous crash reports about this against my Bugzilla account (bugs (at) stalag99.net) but when I hit "Close" or "Restart" it crashes *AGAIN*.

I'm trying out Firefox on an Android Marshmallow 6.0 running LenovoPad TB3-730F (Patch level "April 1, 2016"). When I start, it doesn't show anything... except "We're sorry, Firefox had a problem and crashed." I've sent numerous crash reports about this against my Bugzilla account (bugs (at) stalag99.net) but when I hit "Close" or "Restart" it crashes *AGAIN*.

All Replies (3)

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Can you post a crash ID?

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I can't even get a crash ID out of it.

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If you're still having the issue, try what's suggested here: https://support.mozilla.org/en-US/questions/1147285


(I'm posting this because this was the first topic I found when searching my issue but it had no solution).