Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Is there official Firefox/Mozilla employees to answer questions or just the user community forum?

  • 5 replies
  • 5 have this problem
  • 26 views
  • Last reply by user1342675

more options

no one on the community user forum has answered my simple question: "I can't locate the Firefox Home button". (technically not a question, I know). Isn't there an official Firefox support area with a dedicated staff?

no one on the community user forum has answered my simple question: "I can't locate the Firefox Home button". (technically not a question, I know). Isn't there an official Firefox support area with a dedicated staff?

All Replies (5)

more options

hi, most of the people answering here in the forum are contributors and normal users volunteering their time. some mozilla staff are also replying every now and then, but there is no guarantee that they would be answering a particular question in case that'd make a difference to you...

more options

thanks for your answer- it was simple and to the point! I wish all answers were like that.

more options

Hi, thats a good question, I just looked on mine and there is no home button, which is most annoying. I will see if there is an answer to this.

more options

Hi, well it seems Firefox removed that option a while back, but there is an adon that you can use to bring it back. If you do a search in the Firefox addons section for homepage Icon, there is one. It adds the link in the search bar itself, and it does work. Hope that helps. Heres a link, copy it to your mobile. It does work I just tested it.

https://addons.mozilla.org/en-GB/firefox/search/?q=Home+button&appver=&platform=

Modified by user1298613

more options

Hi  !

If what you want is to get in touch with Mozilla staff; I suggest you send
'an old fashioned letter'  to
Mozilla Foundation
1981 Landings Drive
Building  K     CA
94043 - 0801   Mountain View