how can 2 users of the same email account tell if one has already read email
I have 2 users who access the same email account and they need to know if an email has been read by the other person so work doesn't get duplicated.
Chosen solution
I assume you are using IMAP. Probably the most simple solution is to create two folders: one for person1 and one for person2. Then when one of them reads and acts on an email, they can move it from the Inbox to their own folder. That way you still have the emails, but you know who worked on each one.
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Chosen Solution
I assume you are using IMAP. Probably the most simple solution is to create two folders: one for person1 and one for person2. Then when one of them reads and acts on an email, they can move it from the Inbox to their own folder. That way you still have the emails, but you know who worked on each one.