Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Keep getting an "install rdf" message

  • 1 valiny
  • 11 manana an'ity olana ity
  • 2 views
  • Valiny farany nomen'i cor-el

more options

I keep getting the following message when starting up Firefox...........Firefox could not install this item because "install.rdf" (provided by the item) is not well-formed or does not exist. Please contact the author about this problem.

This happened

Every time Firefox opened

== after I updated firefox

I keep getting the following message when starting up Firefox...........Firefox could not install this item because "install.rdf" (provided by the item) is not well-formed or does not exist. Please contact the author about this problem. == This happened == Every time Firefox opened == after I updated firefox

All Replies (1)

more options

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

Your plugins list shows outdated plugin(s) with known security and stability risks.

# Java Plug-in 1.6.0_13 for Netscape Navigator (DLL Helper) 

Update the Java plugin to the latest version. See http://java.sun.com/javase/downloads/index.jsp#jdk (you need JRE)