Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

iOS App Randomly Crashes

  • 1 valiny
  • 3 manana an'ity olana ity
  • 25 views
  • Valiny farany nomen'i Kiki

Jason.Torban
Jason.Torban
more options

For some time, Firefox on iOS will randomly crash when I try to open a link from email or another site, or even when I go to open a new tab. I’ve deleted and reinstalled the app, but nothing has changed. I’ve now upgraded to iOS 15, and am also using a brand new iPhone 13, but the same issue still occurs. I love Firefox, otherwise, but this is a huge hassle.

For some time, Firefox on iOS will randomly crash when I try to open a link from email or another site, or even when I go to open a new tab. I’ve deleted and reinstalled the app, but nothing has changed. I’ve now upgraded to iOS 15, and am also using a brand new iPhone 13, but the same issue still occurs. I love Firefox, otherwise, but this is a huge hassle.

Vahaolana nofidina

Hi Jason, sorry about this. This is a known issue and have been fixed with the new version. Can you update to 38.0 and tell me if the issue persists?

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (1)

Kiki
Kiki
  • Top 25 Contributor
  • Locale Leader
  • Moderator
  • Administrator
more options

Vahaolana Nofidina

Hi Jason, sorry about this. This is a known issue and have been fixed with the new version. Can you update to 38.0 and tell me if the issue persists?