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Need tech help for issue not resolved with online articles

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  • Valiny farany nomen'i FredMcD

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I keep getting the "secure connection failed" message when I try to access a website that has never been blocked previously. Supposedly I should get an "advanced" option on the page that will allow me to connect anyway, but that is nowhere to be found.

This site runs scheduling software for volunteer committees at our church and I must have access to it.

Please advise as to how to override the block. Thanks

I keep getting the "secure connection failed" message when I try to access a website that has never been blocked previously. Supposedly I should get an "advanced" option on the page that will allow me to connect anyway, but that is nowhere to be found. This site runs scheduling software for volunteer committees at our church and I must have access to it. Please advise as to how to override the block. Thanks

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Security Issue: Update your Adobe Reader Version 2015.016.20039 Note: Other Software is offered in the download.


There is security software like Avast and Kaspersky and BitDefender and ESET that intercept secure connections and send their own certificate.

http://www.ehow.com/how_11385212_troubleshoot-reset-connection-firefox.html

https://support.mozilla.org/en-US/kb/server-not-found-connection-problem

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

http://kb.mozillazine.org/Error_loading_websites

This Connection is Untrusted is sometimes caused because the computer system clock is wrong. Check the time / date / time zone settings.