Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

What should i do if someone steals my Firefox sync key?

  • 3 replies
  • 1 has this problem
  • 1 view
  • Paskiausią atsakymą parašė Andrew

Baldape
Baldape
more options

Recently I recovered from an infection/hacker and I could tell that this person was viewing all my files on my PC including my FF sync key should I delete my old sync account and make a new one or can generate a new key for my existing sync account?

Recently I recovered from an infection/hacker and I could tell that this person was viewing all my files on my PC including my FF sync key should I delete my old sync account and make a new one or can generate a new key for my existing sync account?

Chosen solution

Yes, a new key will be generated.

Skaityti atsakymą kartu su kontekstu 👍 2

All Replies (3)

Andrew
Andrew
  • Moderator
more options

I would suggest deleting your account and backing up data if necessary. After that, you would need to create a new account.

Baldape
Baldape Klausimą uždavęs asmuo
more options

Cool that's what I thought so once I delete my account and make new in FF it will generate a new sync key correct? Also I made some backups with Mozbackup before I formated the drive and I had my local technician run a antimalware/antivirus scan my thumbdrive and he found nothing.

Andrew
Andrew
  • Moderator
more options

Chosen Solution

Yes, a new key will be generated.