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Youtube website crashing consistently

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  • 46 have this problem
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  • Paskiausią atsakymą parašė Shadow110

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After updating to ver. 57, any open Youtube tab will crash a few seconds after loading the site. This happens regardless of any active addons, other tabs, refreshes or browser restarts. The embedded Youtube player on other sites, however, works as intended.

After updating to ver. 57, any open Youtube tab will crash a few seconds after loading the site. This happens regardless of any active addons, other tabs, refreshes or browser restarts. The embedded Youtube player on other sites, however, works as intended.

Chosen solution

Since have done a refresh then can do this : Please uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved.

Reinstall with Current Release Firefox 57.0 with a Full Version Installer https://www.mozilla.org/firefox/all/

Please let us know if this solved your issue or if need further assistance.

Skaityti atsakymą kartu su kontekstu 👍 3

All Replies (1)

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Chosen Solution

Since have done a refresh then can do this : Please uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved.

Reinstall with Current Release Firefox 57.0 with a Full Version Installer https://www.mozilla.org/firefox/all/

Please let us know if this solved your issue or if need further assistance.