Firefox automatic update interferes with active web session

I found that my session activity on a secure (logged-in) website was being interfered with. I could not log-out of that website. After I closed Firefox, a notice appeared… (ebele ya kotanga)

I found that my session activity on a secure (logged-in) website was being interfered with. I could not log-out of that website. After I closed Firefox, a notice appeared that an update was in progress. Why should a Firefox update interfere with an active session? Is this an updating issue that needs fixing?

Asked by sten.chinn minuti 19 mileki

Poor quality of live video in Picture in Picture (PiP) mode in Firefox

My laptop uses Window 11. On the web Bet365, I view live streams video by Picture in Picture mode of Firefox (hotkey: Ctrl+Shift+]) and see that the quality of video is v… (ebele ya kotanga)

My laptop uses Window 11. On the web Bet365, I view live streams video by Picture in Picture mode of Firefox (hotkey: Ctrl+Shift+]) and see that the quality of video is very bad. I tested with Chrome and didn't see this issue. Is there any way to improve video quality of Firefox Picture in Picture mode?

Thanks!

Asked by tailevn minuti 35 mileki

Youtube Firefox SLOW

YouTube has been so slow in Firefox. It just takes a ton of time for the video to actually play. It's just a spinning circle in a video. I can refresh several times and t… (ebele ya kotanga)

YouTube has been so slow in Firefox. It just takes a ton of time for the video to actually play. It's just a spinning circle in a video. I can refresh several times and then it plays. I cleared my cache, history, data...etc everything from Firefox. That seemed to help for a bit. Then it just resulted back to being slow. It's just in Firefox. I played videos in Edge. It was fine. No issues. It's just FireFox. It started most recently too. It wasn't happening a week ago. I even tried going back to an old version of Firefox. Didn't help. Anyone know how to fix? Not using ad blockers either FYI. I just want videos to play normally and fast.

Asked by boohere21 mikolo 5 mileki

Last reply by boohere21 ngonga 1 eleki

Cannot Get Saved Passwords to Copy from Windows Firefox Profile to New MacBook

I just bought a new MacBook Air to replace a Windows 10 laptop which crashed about a week ago. I have my files backed up with Carbonite. I have found and downloaded a c… (ebele ya kotanga)

I just bought a new MacBook Air to replace a Windows 10 laptop which crashed about a week ago. I have my files backed up with Carbonite. I have found and downloaded a copy of my Firefox profile from Carbonite's website. I wanted to restore the profile to the new Mac computer. I have followed the instructions I found online to copy the specific files to the new profile. I finally got the bookmarks file to work, so my bookmarks are now transferred to the Mac. However, the passwords are still not showing up when I copy key4.db and logins.json to the new profile on the Mac. What can I do to get the passwords copied and restored to the Mac?

I do not know what version of Firefox I was running when the profile file was last backed up, but it was supposed to be running the current version when the laptop crashed last week. However, Carbonite shows the date of key4.db to be April of 2019 and the date of logins.json to be 10/8/2022. Should the files be newer? Would they be from an older version of Firefox that's not compatible with the current Mac version? I also just noticed that even though the bookmarks folder was dated 6/9/2024 in Carbonite, the restored bookmarks do not show some fairly recent bookmarks I added earlier this year. Is there any way to get my files back?

The Windows laptop that crashed is stuck in a loop and says it's trying to repair the hard drive. Is there a way to get it turned on but not booted up and connect it via a USB cable and transfer files to the Mac that way?

Thank you.

Asked by ajpeavler ngonga 1 eleki

Signing in to Instagram

Hello all. Having updated Firefox a few days ago, we can no longer sign into Instagram. This happens only on Firefox, only since the last update, and Firefox is the same … (ebele ya kotanga)

Hello all. Having updated Firefox a few days ago, we can no longer sign into Instagram. This happens only on Firefox, only since the last update, and Firefox is the same browser we have been using for years with Instagram. The problem is the cookie permission window for Instagram a) will not make a selection and b) will not disappear/close. We have attached a screenshot. There are no close tabs/buttons anywhere on this window, and we have looked the full length of the expanded window. As we have not changed any other setting, have not added any software, and this only happens on Firefox, we can only conclude that we have missed something which may have changed or been upgraded with your last update. This is quite urgent, as this is to manage the Instagram account of a wildlife conservation charity. So far we have tried reinstalling Firefox, clearing cookies, and deactivating/uninstalling all add-ons, however this has solved nothing. Could anyone suggest a solution please? Thank you for your time and assistance.

Asked by tpgsc ngonga 1 eleki

Automatic translation of websites into Russian

Hello! I have the latest version of the Mozilla browser installed. The entire interface is installed in Russian. Mozila has a service for automatically translating websit… (ebele ya kotanga)

Hello! I have the latest version of the Mozilla browser installed. The entire interface is installed in Russian. Mozila has a service for automatically translating website content into other languages. Unfortunately, the set of languages ​​does not include Russian, so that I could automatically translate information from sites, for example in Spanish, into Russian and read such information. In the settings I found a function to switch the language translation, but unfortunately there is no Russian language again. Please tell me how can I set up such a translation? Or is there no such service at all for the Russian language?

Asked by Valerii Barakovskii ngonga 1 eleki

Sonoma Mac OS 14.5 - Power Consumption by FIREFOX even in suspend mode killing battery power over night

Hi, ist the famous and great Mozilla FireFox Developer team aware of the issue and is working on it? I am happey to describe in more detail if required. thx … (ebele ya kotanga)

Hi,

ist the famous and great Mozilla FireFox Developer team aware of the issue and is working on it?

I am happey to describe in more detail if required. thx

Asked by FireFox MacBook Air mikolo 2 mileki

Last reply by FireFox MacBook Air bangonga 2 eleki

YouTube VERY slow to start playing videos for the last 2-3 days

For the past couple of days when I watch videos on YouTube on my iMac it's VERY slow to start. Sometimes it takes minutes, at which point I have to refresh, and best case… (ebele ya kotanga)

For the past couple of days when I watch videos on YouTube on my iMac it's VERY slow to start. Sometimes it takes minutes, at which point I have to refresh, and best case it takes about 1 minute to start.

I have cleared the startup cache, cleared cookies and restarted Firefox.

Also, YouTube works normally on both Safari and Chrome.

Not a super 'tech' guy so any basic steps I can take are appreciated.

Thank you!

D

Asked by Heavy D bangonga 3 eleki

Instagram giving errors since update

I'm getting this error when trying to access Instagram posts on here in the past few days: Something Went Wrong It opens regularly in every other browser I have. … (ebele ya kotanga)

I'm getting this error when trying to access Instagram posts on here in the past few days:

Something Went Wrong

It opens regularly in every other browser I have.

Asked by FireFoxFan1 bangonga 6 eleki

Blank pages of 8 Grids under Recent Activity

Dear Firefox Team, It has occurred to my Firefox Browser of the latest version of 115 with some websites I have recently visited however which appear 8 grids of blank or… (ebele ya kotanga)

Dear Firefox Team,

It has occurred to my Firefox Browser of the latest version of 115 with some websites I have recently visited however which appear 8 grids of blank or white pages under "Recent Activity" as attached with the image for your technical troubleshooting suggestion.

Those 8 grids of Recent Activity in the older version of Firefox browsers used to have shown colorful graphics or images representative of the recent websites I visited in the recent past.

May I know what I am supposed to do to recover those graphics or images?

Kindly offer any suggestion or solution?

Thank you for your kind attention.


Best regards,


Mr. Topaz Chiu

Asked by Mr. Topaz Chiu bangonga 7 eleki

PRINTING FONT

When printing - print font continually changes. Is there a way to set the print font ? When accessing print option, it is necessary to go in and out of print mode t… (ebele ya kotanga)

When printing - print font continually changes. Is there a way to set the print font ?

When accessing print option, it is necessary to go in and out of print mode to get the page to print in desired font. Why is this happening, and is there a way to select a specific font where all printing will adhere to?

Thank you for your time.

Asked by Jemmma mokolo 1 moleki

Last reply by Jemmma bangonga 8 eleki

How to select different device for Audio Output

Hi! I have more than one device for Audio connected to my laptop. Obviously the default device provide by laptop but also I have a Jabra Headset EVOLVE 20 SE MS and Jabra… (ebele ya kotanga)

Hi! I have more than one device for Audio connected to my laptop. Obviously the default device provide by laptop but also I have a Jabra Headset EVOLVE 20 SE MS and Jabra Speaker SPEAK 510 USB/ Bluetooth. Also my webcam Logitech C930e provide a microphone.

When I use Google Meet, in Chrome I can select on Meet Audio Device Select the different microphone or Speakers but in Firefox I can only select the Default System Speaker.

I would like to know how to change between my Audio Devices for the output or can switch between my different speakers.

Asked by Guido bangonga 9 eleki

Youtube videos load very slowly... if they load

For the last several weeks (can't give an exact date, but it's been more than just a couple weeks, less than a couple months), both my husband and I have had issues loadi… (ebele ya kotanga)

For the last several weeks (can't give an exact date, but it's been more than just a couple weeks, less than a couple months), both my husband and I have had issues loading videos in FF. We both have the latest version of FF. I went thru "Fix common audio and video issues" and did all those things, as well as trying to load the videos in troubleshooting mode. Nothing has helped (tho now that i cleared all the cache, i'm gonna have to log back into all those websites :( ). Nothing else is problematic. Our internet connection is fine. In fact, my husband has resorted to using MS browser to watch videos--they load fine in that browser. I have no other idea what to do. Searching your database for "youtube videos load slow" only resulted in a couple hits with no resolution. Hopefully this isn't the third. thanks

Asked by rileth1 mikolo 3 mileki

Last reply by rileth1 bangonga 9 eleki

Profile switching

I recently switched from windows to Linux, and was using it for 3 months now. It was due to window recall Feature. But still i was using chrome as default and daily brows… (ebele ya kotanga)

I recently switched from windows to Linux, and was using it for 3 months now. It was due to window recall Feature. But still i was using chrome as default and daily browser. I wanted to explore firefox, its great actually, except 2 things which might need me to switch back to chrome or brave.

1. it don't have fu**king Profile switch, I mean i use 11 Profiles On Chrome, most people still use 2-4 profiles, how can we move to a browser that dont support profiles. I know we can add profiles by "about:Profiles" I tried it. It worked but guess what? To switch profile i have to manually go to that page to launch it. So much time consuming and frustrating. Why not simply add a btn on profile pic like chrome to switch profiles?

2. Add-ons is good thing, but there should be a way to install things from chrome web store, i not found any.

If firefox can fix these two things firefox can simply grow back to 30+ % market share, but if not people will just test l;like me and go.

Asked by Amanullah bangonga 10 eleki

Website logging issue in firfox

When attempting to log into my website admin using Firefox, I am unable to view my saved passwords for all websites such as HVAC, contractors, painting, and golf. How can… (ebele ya kotanga)

When attempting to log into my website admin using Firefox, I am unable to view my saved passwords for all websites such as HVAC, contractors, painting, and golf. How can I resolve this issue?

If you're unable to see your saved passwords in Firefox for your websites, here are a few steps you can try to resolve the issue:

Check Firefox Settings:

Open Firefox and click on the menu button (three horizontal lines) in the top-right corner. Select "Preferences" (on macOS) or "Options" (on Windows/Linux). Go to the "Privacy & Security" panel. Scroll down to the "Logins and Passwords" section. Ensure that the "Remember logins and passwords for websites" option is checked. View Saved Passwords:

In the same "Logins and Passwords" section, click on "Saved Logins...". This will open a new window/tab with a list of all saved usernames and passwords. Clear Private Data:

Sometimes clearing your browsing history and cookies can resolve issues with saved passwords not appearing correctly. Go back to the Firefox menu, choose "Preferences" or "Options", then select "Privacy & Security". Scroll down to the "Cookies and Site Data" section and click on "Clear Data...". Make sure "Cookies and Site Data" and "Cached Web Content" are selected, then click "Clear". Update Firefox:

Ensure you are using the latest version of Firefox. Updates often include bug fixes and improvements that can resolve such issues. Check Password Manager Settings:

If you use a third-party password manager or Firefox's built-in password manager, make sure it's enabled and functioning correctly. Extensions/Add-ons:

Disable any extensions or add-ons that might interfere with password saving or autofill features. Reset Firefox Settings:

As a last resort, you can reset Firefox to its default settings. This will disable extensions and reset other settings. Go to the Firefox menu, choose "Help", and then "Troubleshooting Information". Click on "Refresh Firefox" to reset. If these steps don't resolve the issue, there may be a more specific problem with your Firefox profile or installation that could require more advanced troubleshooting.

Asked by bestpathinc bangonga 12 eleki

browser

I had my hp warranty service do everything you told me to do the Fire Fox browser is still the same the screns dont change & slide bar dont work right use to work … (ebele ya kotanga)

I had my hp warranty service do everything you told me to do the Fire Fox browser is still the same the screns dont change & slide bar dont work right use to work good been doing this for 2 months your updates messed it up its your website crome works good please fix it

Asked by raledj bangonga 14 eleki