Firefox automatic update interferes with active web session

I found that my session activity on a secure (logged-in) website was being interfered with. I could not log-out of that website. After I closed Firefox, a notice appeared… (ebele ya kotanga)

I found that my session activity on a secure (logged-in) website was being interfered with. I could not log-out of that website. After I closed Firefox, a notice appeared that an update was in progress. Why should a Firefox update interfere with an active session? Is this an updating issue that needs fixing?

Asked by sten.chinn monuti 1 moleki

Poor quality of live video in Picture in Picture (PiP) mode in Firefox

My laptop uses Window 11. On the web Bet365, I view live streams video by Picture in Picture mode of Firefox (hotkey: Ctrl+Shift+]) and see that the quality of video is v… (ebele ya kotanga)

My laptop uses Window 11. On the web Bet365, I view live streams video by Picture in Picture mode of Firefox (hotkey: Ctrl+Shift+]) and see that the quality of video is very bad. I tested with Chrome and didn't see this issue. Is there any way to improve video quality of Firefox Picture in Picture mode?

Thanks!

Asked by tailevn minuti 17 mileki

Youtube Firefox SLOW

YouTube has been so slow in Firefox. It just takes a ton of time for the video to actually play. It's just a spinning circle in a video. I can refresh several times and t… (ebele ya kotanga)

YouTube has been so slow in Firefox. It just takes a ton of time for the video to actually play. It's just a spinning circle in a video. I can refresh several times and then it plays. I cleared my cache, history, data...etc everything from Firefox. That seemed to help for a bit. Then it just resulted back to being slow. It's just in Firefox. I played videos in Edge. It was fine. No issues. It's just FireFox. It started most recently too. It wasn't happening a week ago. I even tried going back to an old version of Firefox. Didn't help. Anyone know how to fix? Not using ad blockers either FYI. I just want videos to play normally and fast.

Asked by boohere21 mikolo 5 mileki

Last reply by boohere21 minuti 56 mileki

Cannot Get Saved Passwords to Copy from Windows Firefox Profile to New MacBook

I just bought a new MacBook Air to replace a Windows 10 laptop which crashed about a week ago. I have my files backed up with Carbonite. I have found and downloaded a c… (ebele ya kotanga)

I just bought a new MacBook Air to replace a Windows 10 laptop which crashed about a week ago. I have my files backed up with Carbonite. I have found and downloaded a copy of my Firefox profile from Carbonite's website. I wanted to restore the profile to the new Mac computer. I have followed the instructions I found online to copy the specific files to the new profile. I finally got the bookmarks file to work, so my bookmarks are now transferred to the Mac. However, the passwords are still not showing up when I copy key4.db and logins.json to the new profile on the Mac. What can I do to get the passwords copied and restored to the Mac?

I do not know what version of Firefox I was running when the profile file was last backed up, but it was supposed to be running the current version when the laptop crashed last week. However, Carbonite shows the date of key4.db to be April of 2019 and the date of logins.json to be 10/8/2022. Should the files be newer? Would they be from an older version of Firefox that's not compatible with the current Mac version? I also just noticed that even though the bookmarks folder was dated 6/9/2024 in Carbonite, the restored bookmarks do not show some fairly recent bookmarks I added earlier this year. Is there any way to get my files back?

The Windows laptop that crashed is stuck in a loop and says it's trying to repair the hard drive. Is there a way to get it turned on but not booted up and connect it via a USB cable and transfer files to the Mac that way?

Thank you.

Asked by ajpeavler ngonga 1 eleki

Signing in to Instagram

Hello all. Having updated Firefox a few days ago, we can no longer sign into Instagram. This happens only on Firefox, only since the last update, and Firefox is the same … (ebele ya kotanga)

Hello all. Having updated Firefox a few days ago, we can no longer sign into Instagram. This happens only on Firefox, only since the last update, and Firefox is the same browser we have been using for years with Instagram. The problem is the cookie permission window for Instagram a) will not make a selection and b) will not disappear/close. We have attached a screenshot. There are no close tabs/buttons anywhere on this window, and we have looked the full length of the expanded window. As we have not changed any other setting, have not added any software, and this only happens on Firefox, we can only conclude that we have missed something which may have changed or been upgraded with your last update. This is quite urgent, as this is to manage the Instagram account of a wildlife conservation charity. So far we have tried reinstalling Firefox, clearing cookies, and deactivating/uninstalling all add-ons, however this has solved nothing. Could anyone suggest a solution please? Thank you for your time and assistance.

Asked by tpgsc ngonga 1 eleki

Automatic translation of websites into Russian

Hello! I have the latest version of the Mozilla browser installed. The entire interface is installed in Russian. Mozila has a service for automatically translating websit… (ebele ya kotanga)

Hello! I have the latest version of the Mozilla browser installed. The entire interface is installed in Russian. Mozila has a service for automatically translating website content into other languages. Unfortunately, the set of languages ​​does not include Russian, so that I could automatically translate information from sites, for example in Spanish, into Russian and read such information. In the settings I found a function to switch the language translation, but unfortunately there is no Russian language again. Please tell me how can I set up such a translation? Or is there no such service at all for the Russian language?

Asked by Valerii Barakovskii ngonga 1 eleki

Issue with extensions

There is an issue with 3 extensions: 1. Briskine. 2. Simple Gmail notes. 3. Boomerang. This issue is taking place only when Briskine is active and only on Firefox. Whe… (ebele ya kotanga)

There is an issue with 3 extensions: 1. Briskine. 2. Simple Gmail notes. 3. Boomerang. This issue is taking place only when Briskine is active and only on Firefox.

When Briskine is active Simple Gmail notes does not display at all. Boomerang does not display correctly so there is no access to the full screen and options.

This only happens with Firefox, not with Chrome or Edge. Also, it is a know issue that's been going on for a while. I wish it could be fixed. Thank you Adam [removed phone# and email from public support forum]

Asked by Adam C bangonga 16 eleki

Last reply by James ngonga 1 eleki

Sonoma Mac OS 14.5 - Power Consumption by FIREFOX even in suspend mode killing battery power over night

Hi, ist the famous and great Mozilla FireFox Developer team aware of the issue and is working on it? I am happey to describe in more detail if required. thx … (ebele ya kotanga)

Hi,

ist the famous and great Mozilla FireFox Developer team aware of the issue and is working on it?

I am happey to describe in more detail if required. thx

Asked by FireFox MacBook Air mikolo 2 mileki

Last reply by FireFox MacBook Air bangonga 2 eleki

YouTube VERY slow to start playing videos for the last 2-3 days

For the past couple of days when I watch videos on YouTube on my iMac it's VERY slow to start. Sometimes it takes minutes, at which point I have to refresh, and best case… (ebele ya kotanga)

For the past couple of days when I watch videos on YouTube on my iMac it's VERY slow to start. Sometimes it takes minutes, at which point I have to refresh, and best case it takes about 1 minute to start.

I have cleared the startup cache, cleared cookies and restarted Firefox.

Also, YouTube works normally on both Safari and Chrome.

Not a super 'tech' guy so any basic steps I can take are appreciated.

Thank you!

D

Asked by Heavy D bangonga 3 eleki

Instagram giving errors since update

I'm getting this error when trying to access Instagram posts on here in the past few days: Something Went Wrong It opens regularly in every other browser I have. … (ebele ya kotanga)

I'm getting this error when trying to access Instagram posts on here in the past few days:

Something Went Wrong

It opens regularly in every other browser I have.

Asked by FireFoxFan1 bangonga 6 eleki

Zeus.2020 Trojan

Every time I open Firefox I get 3 pop up windows. 1. System is infected! Click here to scan and clean. Via.qowin.co.in 2. McAfee: System Alert! Click here to fix the er… (ebele ya kotanga)

Every time I open Firefox I get 3 pop up windows. 1. System is infected! Click here to scan and clean. Via.qowin.co.in 2. McAfee: System Alert! Click here to fix the error Via.qowin.co.in 3.McAfee: ZEUS.2020 Trojan detected Click here to delete the virus Via.qowin.co.in

I deleted McAfee. I cleared the cache. When Firefox opens it opens to qowin.co.in

How do I fix this?

Asked by don.begezda bangonga 6 eleki

Last reply by James bangonga 6 eleki

unwanted shortcuts on "new tab" in firefox browser

how are shortcuts created on my "new tab" home page in firefox browser. I used to be able to create the shortcuts I wanted, not random shortcuts that I might have visited… (ebele ya kotanga)

how are shortcuts created on my "new tab" home page in firefox browser. I used to be able to create the shortcuts I wanted, not random shortcuts that I might have visited once. Now shortcuts appear that I don't want. I know I can remove them by dismissing them but I should not get them in the first place. Please help.

Asked by mdsjsb bangonga 17 eleki

Last reply by cor-el bangonga 6 eleki

Need to know what is this update.exe

When im starting my computer, suddenly this program with old firefox logo auto starting on windows taskbar, i cant open(maximize) it....when i hover to that old firefox l… (ebele ya kotanga)

When im starting my computer, suddenly this program with old firefox logo auto starting on windows taskbar, i cant open(maximize) it....when i hover to that old firefox logo, it just shows random text......

If i'm opening task manager, that program or something is in C:\Program Files (x86)\Common Files\AlphaPress under the name update.exe.....i alrd close that program, delete that, and running malwarebytes, but didnt find any threat.....If u can reassure me that it wasnt dangerous malware or anything....maybe some real firefox update?

Asked by strayerwolf bangonga 6 eleki

Last reply by jonzn4SUSE bangonga 6 eleki

Firefox download audio files instead of playing unlike other browsers?

In my experience with the TF2 Wiki page, clicking an audio file link would open a new tab where I can play the file. Since I've moved to firefox, I can no longer do this.… (ebele ya kotanga)

In my experience with the TF2 Wiki page, clicking an audio file link would open a new tab where I can play the file. Since I've moved to firefox, I can no longer do this. Instead, the file downloads. Is there a way to change this? I saw in another post that you have to change the flag media.play-stand-alone to true but it was already true.

Asked by Ashe bangonga 12 eleki

Last reply by cor-el bangonga 6 eleki

Logitech Webcam C930e - Google Meet Send Resolution 720p

I have in my laptop a external webcam a Logitech Webcam C930e. The webcam is a HD webcam with 1080p. But in Google Meet in Firefox I can only configure it at 720p but in … (ebele ya kotanga)

I have in my laptop a external webcam a Logitech Webcam C930e. The webcam is a HD webcam with 1080p. But in Google Meet in Firefox I can only configure it at 720p but in Chrome I can configure it at 1080p. Why have that behavior?

Asked by Guido bangonga 8 eleki

Last reply by jonzn4SUSE bangonga 6 eleki

Blank pages of 8 Grids under Recent Activity

Dear Firefox Team, It has occurred to my Firefox Browser of the latest version of 115 with some websites I have recently visited however which appear 8 grids of blank or… (ebele ya kotanga)

Dear Firefox Team,

It has occurred to my Firefox Browser of the latest version of 115 with some websites I have recently visited however which appear 8 grids of blank or white pages under "Recent Activity" as attached with the image for your technical troubleshooting suggestion.

Those 8 grids of Recent Activity in the older version of Firefox browsers used to have shown colorful graphics or images representative of the recent websites I visited in the recent past.

May I know what I am supposed to do to recover those graphics or images?

Kindly offer any suggestion or solution?

Thank you for your kind attention.


Best regards,


Mr. Topaz Chiu

Asked by Mr. Topaz Chiu bangonga 6 eleki

2nd "Other" folder in bookmarks that is linked to the original

I have a 2nd identical "other" folder located in the "other" folder. They are somehow linked to each other, so that if I try to delete a bookmark under the 2nd duplicate … (ebele ya kotanga)

I have a 2nd identical "other" folder located in the "other" folder. They are somehow linked to each other, so that if I try to delete a bookmark under the 2nd duplicate one, it deletes it from both. If I select something in one folder and then click on the second one that selected item shows under the second as well. I don't want two folders but cannot delete or change anything or it deletes the original as well. Other than restoring an old bookmark backup to replace this defective one does anyone have any solution to fixing this? Thanks Cheers

Asked by Chelle bangonga 13 eleki

Last reply by cor-el bangonga 8 eleki

PRINTING FONT

When printing - print font continually changes. Is there a way to set the print font ? When accessing print option, it is necessary to go in and out of print mode t… (ebele ya kotanga)

When printing - print font continually changes. Is there a way to set the print font ?

When accessing print option, it is necessary to go in and out of print mode to get the page to print in desired font. Why is this happening, and is there a way to select a specific font where all printing will adhere to?

Thank you for your time.

Asked by Jemmma mokolo 1 moleki

Last reply by Jemmma bangonga 8 eleki