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Righthand scroll bar in my incoming email has disappeared.

  • 7 biyano
  • 3 eza na bankokoso oyo
  • 1 view
  • Eyano yasuka ya michaellax

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I don't know how to get the righthand scroll bar to come back (in my incoming emails) It has disappeared.

I don't know how to get the righthand scroll bar to come back (in my incoming emails) It has disappeared.

Solution eye eponami

All Replies (7)

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Solution eye oponami

Does it appear in safe/troubleshoot mode (hold Option when launching TB)?

See https://support.mozilla.org/en-US/questions/1352889

Ezalaki modifié na sfhowes

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HOlding down Option and restarting fixes the scrollbar issue. I have no addons or extensions. Please fix!

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Launch in safe mode, select 'Reset toolbars & controls', 'Make changes & restart'. Scrollbars visible?

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Thanks to those who sent me messages. They were very helpful.

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I tried starting up in safe mode to no avail. The scrollbars appear for about one second after opening the mail, but then disappear. The only way to scroll is to "select" the text down the page. I am on a Mac with 10.13.6 and TB 91.2.0.

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The above is the exact same issue I've been having. I was able to get my scroll bars back by going into Troubleshooting mode and selecting 'disable add-ons'. I don't know if that's disabled anything essential, but now I can scroll! I'm running in Troubleshooting mode at present.

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MacMini (2011) High Sierra 10.13.6 Thunderbird update to 91.2.0

Safe Mode give me a workaround; thank goodness!

But the problem returns after I scroll once, until I select another incoming email and then the scroll bar returns