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I cannot open my HTML messages in my email on firefox

  • 3 biyano
  • 5 eza na bankokoso oyo
  • 4 views
  • Eyano yasuka ya grapevine

grapevine
grapevine
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when I open my e mails on Safe-mail with Firefox I cannot open my HTML messages. It just comes as a blank page and says new tab at the top of the screen. I dont have this problem if I use Internet Explorer, but I much prefer to use Firefox and it is a nuisance having to use Internet Explorer just to open my HTML messages, and I get an awful lot of them.

Can you help solve this problem please?

when I open my e mails on Safe-mail with Firefox I cannot open my HTML messages. It just comes as a blank page and says new tab at the top of the screen. I dont have this problem if I use Internet Explorer, but I much prefer to use Firefox and it is a nuisance having to use Internet Explorer just to open my HTML messages, and I get an awful lot of them. Can you help solve this problem please?

Solution eye eponami

Does this also happen if you change the preference to opening in the same window: http://www.safe-mail.net/support/eng/.../index.html

Enabling keywords can view the format with html tags, does this also make a difference?

And does it make a difference if you change View > Page Style and reloading the page?

Tanga eyano oyo ndenge esengeli 👍 1

All Replies (3)

guigs
guigs
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Solution eye oponami

Does this also happen if you change the preference to opening in the same window: http://www.safe-mail.net/support/eng/.../index.html

Enabling keywords can view the format with html tags, does this also make a difference?

And does it make a difference if you change View > Page Style and reloading the page?

grapevine
grapevine Nkolo motuna
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grapevine said

when I open my e mails on Safe-mail with Firefox I cannot open my HTML messages. It just comes as a blank page and says new tab at the top of the screen. I dont have this problem if I use Internet Explorer, but I much prefer to use Firefox and it is a nuisance having to use Internet Explorer just to open my HTML messages, and I get an awful lot of them. Can you help solve this problem please?
grapevine
grapevine Nkolo motuna
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Dear Guigs2 Thank you a million times. Being a dumb blonde I did not know about the preferences window. As soon as I changed it from the link you suggested to open in the same window, hey presto it worked. I am very grateful.