Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

SOMETHING OPENING BROWSER & EXPECTING ME TOO RESPOND?

more options

On occasion I find my browser open & a call for media update or that I am on an illegal site. I do not respond & close. It is normal untillnext day then same thing over. How is it that they can open my browser? I use Windows 7 &! FIREFOX IS MY BROWSER

On occasion I find my browser open & a call for media update or that I am on an illegal site. I do not respond & close. It is normal untillnext day then same thing over. How is it that they can open my browser? I use Windows 7 &! FIREFOX IS MY BROWSER

All Replies (1)

more options

There was some malware going around last year that created a task in the Windows Task Scheduler to open a particular URL at the same time every day (an ad of some kind).

To check for a scheduled task:

Windows XP: Start button > [All] Programs > Accessories> System Tools > Scheduled Tasks

Windows Vista/7: Start button > Control Panel > System and Security > Administrative Tools > Task Scheduler

More resources:

(1) Past threads on the "dsite" problem: https://support.mozilla.org/search?sortby=1&a=1&w=2&q=dsite

(2) Suggested malware scanners: Troubleshoot Firefox issues caused by malware.

Any luck getting rid of it?