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When changing from one website to another it locks up.

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by zzxc

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occasionally when I am attempting to switch from one website to another it locks up and I

have to restart my computer and log on to firefox again.

URL of affected sites

http://

occasionally when I am attempting to switch from one website to another it locks up and I have to restart my computer and log on to firefox again. == URL of affected sites == http://

All Replies (1)

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Most Firefox hangs are caused by either a plugin or an extension.

  1. Check for outdated plugins on the plugin check page.
  2. If the problem continues after updating plugins, an extension may be the cause. Follow the steps at Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.