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I closed the updater for firefox and now it wont load anything

  • 4 replies
  • 1 has this problem
  • 14 views
  • Last reply by cor-el

hawkeangel
hawkeangel
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I was letting the browser update but I hit the x when it said almost done with prolife. So now I keep getting the same error. "Your Firefox profile cannot be loaded. It may be missing or inaccessible" That the messege that come up everytime I load it up.

I was letting the browser update but I hit the x when it said almost done with prolife. So now I keep getting the same error. "Your Firefox profile cannot be loaded. It may be missing or inaccessible" That the messege that come up everytime I load it up.

All Replies (4)

Shadow110
Shadow110
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Read : https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data and https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles and https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

Check when in safe mode : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Note only delete or remove a profile if do not want to try and recover it. I am not person for working with those files.

hawkeangel
hawkeangel Question owner
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Sorry, still having a hard time with it.

Shadow110
Shadow110
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Nothing hard here and needs to be done. Check when in safe mode : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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What did you try so far?

You can check for problems with the profiles.ini file [1] that registers profiles.

You can delete the profiles.ini file [1] to make Firefox create a new (default) profile or use the Profile Manager [2] to create a new profile or register an orphaned profile that isn't listed in the Profile Manager.

You can find the profiles.ini file in this hidden location:

  • Windows: %AppData%\Mozilla\Firefox\
    C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\
  • Mac: ~/Library/Application Support/Firefox/
  • Linux: ~/.mozilla/firefox/

"AppData" (XP: Application Data; Mac: ~/Library; Linux: ~/.mozilla) is a hidden folder.

You can use the Profile Manager to create a new profile.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.