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How can I exit the menu customize settings?

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by cwharts

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I noticed that my Pocket, Home, Download, Favorite and the other icon were missing. I clicked menu and then customize and chose Restore Defaults. I now see the missing icons/toolbar. However, I can't Exit Customize, menu, etc. If I close, the savings aren't saved. If I Undo, I can then Exit, but again, settings aren't saved.

What can I do to resolve?

I noticed that my Pocket, Home, Download, Favorite and the other icon were missing. I clicked menu and then customize and chose Restore Defaults. I now see the missing icons/toolbar. However, I can't Exit Customize, menu, etc. If I close, the savings aren't saved. If I Undo, I can then Exit, but again, settings aren't saved. What can I do to resolve?

Chosen solution

Hi

You may wish to Refresh Firefox to fix this issue. This article will walk you through how to do this.

I hope this helps, but if not, please come back here and we can look into a different solution for you.

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Chosen Solution

Hi

You may wish to Refresh Firefox to fix this issue. This article will walk you through how to do this.

I hope this helps, but if not, please come back here and we can look into a different solution for you.