Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why is there no "create account" option on Mozilla Support signin page?

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

EstherDavid
EstherDavid
more options

SInce it seems that I have to ask a question in order to create an account, I might as well ask this one.

Is it such a big deal to include a "create account" link on the signin page? Virtually 100% of all websites do it that way. Why do you have to be different? It only causes confusion and consternation.

And I agree completely with others who have already asked the same thing. For example: https://support.mozilla.org/en-US/questions/1002379?esab=a&as=aaq https://support.mozilla.org/en-US/questions/997272?esab=a&as=aaq

The most likely effect of NOT including such a link will be to DISCOURAGE users from joining into the discussions.

SInce it seems that I have to ask a question in order to create an account, I might as well ask this one. Is it such a big deal to include a "create account" link on the signin page? Virtually 100% of all websites do it that way. Why do you have to be different? It only causes confusion and consternation. And I agree completely with others who have already asked the same thing. For example: https://support.mozilla.org/en-US/questions/1002379?esab=a&as=aaq https://support.mozilla.org/en-US/questions/997272?esab=a&as=aaq The most likely effect of NOT including such a link will be to DISCOURAGE users from joining into the discussions.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can click the "Volunteer for Mozilla Support" button on the https://support.mozilla.org page to go to the https://support.mozilla.org/get-involved page.