broken profile.

I have used Thunderbird for years with automatic update. Got a Big yellow warning - something like: this is a test version, the profile must not work in esr version. I i… (read more)

I have used Thunderbird for years with automatic update. Got a Big yellow warning - something like: this is a test version, the profile must not work in esr version. I immediately stopped. Downloaded the esr version and started it. Thunderbird could now not read my profile an initiated install procedure. I saved the profile. Can I see in the profile which version of Thunderbird it can be used under ? You aught to give i clear warning in test versions when you change an user profile.

Asked by Verner 6 days ago

Last reply by James 17 hours ago

Want to install v91.1.2 - v115 is buggy

Tried installing v115 latest on Ubuntu. Hangs when I try to set up email acc and it tries to log into the Gmail server. "Danger ahead" displayed on page with no option … (read more)

Tried installing v115 latest on Ubuntu. Hangs when I try to set up email acc and it tries to log into the Gmail server. "Danger ahead" displayed on page with no option to force it to proceed.

Thus please dispense with any solutions for this and just inform how I can install v91.1.2 using apt-get

I see you list the versions but I see no where on how to specify which version to install.

Asked by sales434 2 days ago

Last reply by sales434 17 hours ago

In box list

The second line (under the sender) of my inbox items is sometimes highlighted blue (preferable) but not always. How do I set them all to blue? The all black entries are m… (read more)

The second line (under the sender) of my inbox items is sometimes highlighted blue (preferable) but not always. How do I set them all to blue? The all black entries are more difficult to read.

Asked by Dankolster 1 day ago

Last reply by Matt 17 hours ago

transferring Thunderbird from Windows 10 to new Windows 11 computer

When I went from Windows 7 to Windows 10, I thought I copied my profile folder from one computer to the other and then edited the profile.ini folder to use my old profile… (read more)

When I went from Windows 7 to Windows 10, I thought I copied my profile folder from one computer to the other and then edited the profile.ini folder to use my old profile. That apparently doesn't work anymore. So, I uninstalled Thunderbird and restarted my computer. Reinstalled Thunderbird thinking I would have a fresh install. No, my old profile and edited profile.ini file are still there. How do I get rid of the changes that I made and transfer Thunderbird the correct way? TIA

Asked by zzolson 23 hours ago

Last reply by Matt 18 hours ago

  • Solved

new Thunderbird

hello i a just updated Thunderbird and did not know it would update to this 128.0esr 64 bit. I do not like this new one but if i try to go back it says i need t… (read more)

hello i a just updated Thunderbird and did not know it would update to this 128.0esr 64 bit. I do not like this new one but if i try to go back it says i need to make a new profile i do not want to do it for fer of losing everything. Bu t my question on when i got to my in box and where it say correspondence I now see < the side ways arrow and it give the email how do i stop that what do i do to remove the < and the email next to it . i will send a screen shot as to what i mean I sure wish i could go back to115 or what ever i had before wit out losing everything and creating a whole new profile see image below

Asked by Mary 1 day ago

Answered by Mary 18 hours ago

Email not syncing despte having correct settings and password.

Kia Ora Koutou from Aotearoa New Zealand. After several hours of sheer frustration, including reading a significant number of posts I am still without result. Thunderbi… (read more)

Kia Ora Koutou from Aotearoa New Zealand.

After several hours of sheer frustration, including reading a significant number of posts I am still without result.

Thunderbird keeps asking for my my password for both my SMTP and IMAP settings despite all of these being correct.

I have checked with my domain and email provider (mail.1stdomains.co.nz) and they inform me that it appears to be a thunderbird settings.

Checking the thunderbird settings they are correct including passwords, however, the mail client just refuses to download the mail providing a dialogue box with "login to account "<PRIVACY>" failed. Enter new password, Cancel, Retry.

Is there some way to fix this error?

Asked by Bryce Hamilton WFW 1 day ago

Last reply by Matt 18 hours ago

Thunderbird Outbound Emails

For the last week I have been unable to send emails from my main email account (Bigpond) because an error/alert message pops up (see attached). I have check the Outbound … (read more)

For the last week I have been unable to send emails from my main email account (Bigpond) because an error/alert message pops up (see attached). I have check the Outbound Server settings and they are correct. I have also successfully sent emails from my providers Webmail as well as from my Gmail account in Thunderbird without an issue. Any assistance would be appreciated. Thanks Peter

Asked by petermatt50 3 days ago

Last reply by petermatt50 22 hours ago

TB 115.12.2 lost folders

This AM opened to 115.12.2 - completely different to what on yesterday. I am asked to configure an account with TB. I use my old email address and password. This works bu… (read more)

This AM opened to 115.12.2 - completely different to what on yesterday. I am asked to configure an account with TB. I use my old email address and password. This works but now about a third of my sub boxes containing saved emails are missing. The ones that show up have no messages in them.

After clicking back and forth on the various options I note a line at the bottom of the page saying that emails are being downloaded to the various existing boxes. Eventually they have mail in them BUT only old mail to about 2019.

The questions are - where are the missing boxes/folders and why only some of the mail in the others?


I know where my profile info is on the hard drive. In 115 where do I read the name of the profile file it is using?

Thanks for any help.

Ernie

Asked by chorny952 23 hours ago

Last reply by david 22 hours ago

Can't get past the "primary password" that I don't have.

My troubles began after receiving this email from Microsoft: “Update your sign-in technology before September 16th, 2024 to maintain email access.” MS insisted on a new p… (read more)

My troubles began after receiving this email from Microsoft: “Update your sign-in technology before September 16th, 2024 to maintain email access.” MS insisted on a new password authentication – Oauth2. I checked my settings on my Thunderbird accounts and the drop-down lists didn’t show OAuth2 as an option. Then when I tried to send or receive emails I got messages saying that the authentication I used was not supported. I tried every option available in the lists and got the same rejection. (NOT OAuth2) After enabling multi-factor authentication I got these messages from MS: permissions: “Thunderbird will be able to read, update, create, and delete email in your mailbox. Does not include permission to send mail.” “Thunderbird will be able to send email on your behalf from your mailbox.” Thunderbird will be able to read, update, create, and delete email in your mailbox. Does not include permission to send mail. (???)

Then I somehow I let my guard down and ended up accepting a “Primary Password” for Thunderbird (which I didn’t save) and I’ve read multiple websites with ways to reset my PP but in order to reset the password that I don’t have, I am required to enter it anyway. (??) I tried using a command prompt according to a Mozilla help site but that didn’t work either.

The message from MS that TB would be able to function might be so if I could only log into TB, but I don’t have a PP. I can get to my emails online from the MSN and Earthlink servers but not via TB.

This has been going on for the better part of a week. I have been unable to send or receive emails on my MSN account or my EarthLink account. Yes, I seem to have dug a hole for myself. Can someone please pull me out? Maybe I’ll just buy some stamps and an abacus.

Thanks for whatever help is out there,

I’m running Win 10 and Thunderbird: 115.12.2 (64-bit)

Asked by Ted 1 day ago

Last reply by david 22 hours ago

Keyboard shortcut to open attachments

Hello, I have a friend who is profoundly blind. He uses Thunderbird email but needs a keyboard shortcut to open attachments to an email. Is there a keyboard shortcut? … (read more)

Hello,

I have a friend who is profoundly blind. He uses Thunderbird email but needs a keyboard shortcut to open attachments to an email. Is there a keyboard shortcut? If not can you create one?

Asked by Patti N 23 hours ago

email receipt

Emails are popping up on my computer/laptop but not reacing the "board" so that they can be read. Some of them are but definitely not all. I have now confirmed this (I am… (read more)

Emails are popping up on my computer/laptop but not reacing the "board" so that they can be read. Some of them are but definitely not all. I have now confirmed this (I am no computer whizz kid) as they are coming up O.K. on my phone. There is likely to be no point emailing me to say somebody is answering . less than half emails are coming properly in.

Asked by dianabrockbank 23 hours ago

Repetitive request for Login PW for my Outlook365

Every time I launch Thunderbird I get a request to enter my PW for my Outlook365.com account. Upon entering the correct PW (I verified the PW by loging into my Outlook36… (read more)

Every time I launch Thunderbird I get a request to enter my PW for my Outlook365.com account. Upon entering the correct PW (I verified the PW by loging into my Outlook365 account) I get the responce that the Login Failed.

This issue never ends...

What is happening here? Frankly, I think your app is faulty...although I can get around this nuisance but I'm just about ready to remove Thunderbird permenantely.

Asked by fr5spzmm89 5 months ago

Last reply by kylescupoftea 23 hours ago

After 1-2 days of use Mozilla Thunderbird just hangs and can not be even restarted...

Hi, for some time now (around a month), after a couple of days using Thunderbird, I can not load new messages, can not send new messages, and it basically is nonfunctiona… (read more)

Hi, for some time now (around a month), after a couple of days using Thunderbird, I can not load new messages, can not send new messages, and it basically is nonfunctional. The blue bar down right shows an active process that never ends (for example, "sending message"). All menus and software as a whole are still operating, and there is no crash on hang, but every attempt to load my emails or send data ends with endless waiting (no errors whatsoever). When I try to exit the application, it closes down, but a process is listed in Task Manager. When I kill the process manually and try to start the software again, nothing starts (a new process appears in the task manager), but the software never opens a window or something. Only a full computer restart helps, and everything works again for 1-2 days. I have disabled all extensions and tried even troubleshoot mode. No crash reports...

Asked by info11342 1 month ago

Last reply by Wayne Mery 1 day ago

password reset

I can't get into my email because I get an error message saying the password is wrong. I have tried using password reset but the system sends a link to the email I can't… (read more)

I can't get into my email because I get an error message saying the password is wrong. I have tried using password reset but the system sends a link to the email I can't get into. Same thing happens when I try to go through webmail. WHAT AM I SUPPOSED TO DO NOW??!?

Asked by ghnlcspivey 1 day ago

Last reply by Toad-Hall 1 day ago

Seeking Calendar view for today and the next 6 days

Hello Folks, I've been looking for this in Thunderbird Calendar, but I haven't been able to find it. It is a calendar view that is a variant of 7 day week. Other tools… (read more)

Hello Folks,

I've been looking for this in Thunderbird Calendar, but I haven't been able to find it. It is a calendar view that is a variant of 7 day week. Other tools call it "Next 7 days". It shows Today as the day on the far left with the next 6 days on the calendar using the "Week" view format.

Does this exist in Thunderbird?

-Vik Solem

Asked by vik-mozilla 1 day ago

How to sort mail in the order of decreasing size?

Thunderbird (Windows) shows option to sort mail by size, but it is greyed out so unable to sort this way. PFA image. Can anyone explain how to make this work? Thunderbi… (read more)

Thunderbird (Windows) shows option to sort mail by size, but it is greyed out so unable to sort this way. PFA image.

Can anyone explain how to make this work?

Thunderbird Info: Version 115.12.2 (64-bit)

Mail Server Info: (Gmail) Server Type: IMAP Mail Server Server Name: imap.gmail.com | Port: 993 Outgoing Server (SMTP): Google Mail - smtp.gmail.com (Default)

Synchoronisation and Storage settings: attached as image.

OS Info: Edition Windows 10 Home Single Language Version 22H2 Installed on ‎24-‎02-‎2021 OS build 19045.4651 Experience Windows Feature Experience Pack 1000.19060.1000.0


P.S. the purpose is to delete messages occupying the mailbox unnecessarily by going through them in the order of decreasing size. If there is another way to do this, that should also be fine.

Asked by Vishie Bouy 1 day ago

Last reply by Toad-Hall 1 day ago

Unable to sign into my account

I am having trouble signing into my email account. I have tried resetting password and it will not recognize anything I am putting in. It will not accept what I have se… (read more)

I am having trouble signing into my email account. I have tried resetting password and it will not recognize anything I am putting in. It will not accept what I have set up.

Please help.

Since I cannot get into my email, please send reply to my phone text @[edited phone# from public community forum]

Asked by andwig 1 day ago

Last reply by thepillenwerfer 1 day ago