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newest version, I just went back to factory settings, no extra aps, and still, it's constantly stopping and it says 'not responding' :(

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  • Last reply by Krisanga

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I have windows 8 on this laptop. My firefox keeps, continuously, freezing and It says 'Not Responding' . I returned it to factory settings this morning, and it's still freezing up! It will freeze for several seconds, come back on for like 3 seconds , and 'not respond' again...it's very, very frustrating , almost impossible to do anything in my Yahoo mail especially :( It does it mostly in the yahoo mail. PLEASE help...and Thank You

I have windows 8 on this laptop. My firefox keeps, continuously, freezing and It says 'Not Responding' . I returned it to factory settings this morning, and it's still freezing up! It will freeze for several seconds, come back on for like 3 seconds , and 'not respond' again...it's very, very frustrating , almost impossible to do anything in my Yahoo mail especially :( It does it mostly in the yahoo mail. PLEASE help...and Thank You

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I read all I could find, including those two you mention. That's why I took it back to factory settings. But thanks anyway.