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All google services do not work, claiming that the browser is not supported. I have the latest version 9.0.1 for Mac. How do I access my Google apps?

  • 3 replies
  • 5 have this problem
  • 13 views
  • Last reply by buzzyng

toktokkie
toktokkie
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I get the following message when accessing my e-mail : "Some important features may not work in this version of your browser, so you have been redirected to the Basic HTML version. Upgrade to a modern browser, such as Google Chrome. Try standard version anyway. " I get this message when trying to access my Google Docs: "Sorry, but this browser does not support web word processing. Please see our system requirements page for a list of supported browsers." I am running Firefox 9.0.1 of Max OSX 10.6. I have had no problems with Google prior to the 22nd Decemberbold text

I get the following message when accessing my e-mail : "Some important features may not work in this version of your browser, so you have been redirected to the Basic HTML version. Upgrade to a modern browser, such as Google Chrome. Try standard version anyway. " I get this message when trying to access my Google Docs: "Sorry, but this browser does not support web word processing. Please see our system requirements page for a list of supported browsers." I am running Firefox 9.0.1 of Max OSX 10.6. I have had no problems with Google prior to the 22nd December'''bold text'''

Chosen solution

You have a user agent that is corrupted and that identifies you as: undefined GoogleToolbarBB

You need to reset the general.useragent.override pref on the about:config page.

See:

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All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

You have a user agent that is corrupted and that identifies you as: undefined GoogleToolbarBB

You need to reset the general.useragent.override pref on the about:config page.

See:

toktokkie
toktokkie Question owner
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Thanks. that fixed it

buzzyng
buzzyng
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thanks a lot that fixed my problem