Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

i don't understand why i cant log in to my fb account using mozilla but with googlechrome i am able to do that.. mozilla can load up the fb site but cannot log in to my fb account.. i am comfortable with using the mozilla as my browser.. pls help thanks

  • 2 replies
  • 101 have this problem
  • 2 views
  • Last reply by irishe

irishe
irishe
more options

i don't understand why i cant log in to my fb account using mozilla but with googlechrome i am able to do that.. mozilla can load up the fb site but cannot log in to my fb account.. i am comfortable with using the mozilla as my browser.. pls help thanks

i don't understand why i cant log in to my fb account using mozilla but with googlechrome i am able to do that.. mozilla can load up the fb site but cannot log in to my fb account.. i am comfortable with using the mozilla as my browser.. pls help thanks

Chosen solution

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

Read this answer in context 👍 8

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

irishe
irishe Question owner
more options

hey thanks alot.. it helped me alot!! bring it on!!! cheers!!!