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Computer locks up when I try to access Earthlink email using firefox.

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My computer locks up when I try to access Earthlink email. Must shut off computer with power button and restart. I can access Earthlink email using Internet Explorer only.

This happened

Every time Firefox opened

== a couple of weeks ago

My computer locks up when I try to access Earthlink email. Must shut off computer with power button and restart. I can access Earthlink email using Internet Explorer only. == This happened == Every time Firefox opened == a couple of weeks ago

All Replies (1)

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