Hi Linda, are you able to download from the following page (these are full installers): https://www.mozilla.org/en-US/firefox/all/#product-desktop-release Alternately, you can try the archive server. This is the U.S. English folder. If you prefer a different language and/or locale, click the .. link above the two file names and you can then click into the preferred one. https://archive.mozilla.org/pub/firefox/releases/124.0.2/win64/en-US/