Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Anytime I open FF a little box opens w/ a 2 in it?

  • 2 件の返信
  • 4 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: KaraW

more options

I open FF a very little box with a the number 2 and a ok button opens the screen grays out you have to click ok to move on once you switch pages the box comes back and you have to click it again. This appears on any page I'm on this started today, I have run antivirus and everything is fine. I even reinstalled FF and still there, I don't know what to do??

I open FF a very little box with a the number 2 and a ok button opens the screen grays out you have to click ok to move on once you switch pages the box comes back and you have to click it again. This appears on any page I'm on this started today, I have run antivirus and everything is fine. I even reinstalled FF and still there, I don't know what to do??

選ばれた解決策

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

In Firefox 4 you can use one of these to start in Safe mode:

  • Help > Restart with Add-ons Disabled
  • Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)
この回答をすべて読む 👍 1

すべての返信 (2)

more options

選ばれた解決策

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

In Firefox 4 you can use one of these to start in Safe mode:

  • Help > Restart with Add-ons Disabled
  • Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)
more options

It was an Extension called InternetEngine- Powering Application! 1.3 Which was last update April 18th 2011 I don't know why it suddenly caused me problems except FF did an update, but I disabled it and things are working fine. I don't know what this is for or if I need it but oh well I'm back to using FF. Thanks for the help.