Do you mean the How do I tell if my connection to a website is secure? on the location bar or something added by an extension (Tools > Add-ons > Extensions) ?

Can you attach some screenshots to show what you mean?

Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (1 MB).

Yes, it is the site identity button. I am running Windows XP. When I change sites, the identity remains from the last site visited and does not update even though the URL address changes.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

• Don't make any changes on the Safe mode start window.

See:

• Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

The add-ons caused the problem. Many thanks.