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このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

had power failure during 3.6.9 update (from .8) will not resume cannot delete and restart

  • 1 件の返信
  • 6 人がこの問題に困っています
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  • 最後の返信者: TonyE

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Started as an auto update on thursday. it is now friday i am being prompted to resume update download. download screen is locked and will not get rid of what is already downloaded. should i just delete the downloaded portion of the 3.6.9 .exe file. it has not been attempted to install as of yet. just cannot finish the download and cannot force the download to go away and start over,

Started as an auto update on thursday. it is now friday i am being prompted to resume update download. download screen is locked and will not get rid of what is already downloaded. should i just delete the downloaded portion of the 3.6.9 .exe file. it has not been attempted to install as of yet. just cannot finish the download and cannot force the download to go away and start over,

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See http://kb.mozillazine.org/Software_Update

In particular the section on "Software Update not working properly", I would start with the part about manually resetting the Software Update feature by deleting the files and folders that it mentions.