Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Browser update bug

  • 4 件の返信
  • 0 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: Edward Elric

more options

Hello,

I updated my browser to the newest version and attempted to watch tv on Xfinity but got an error then tried Netflix but got another message that my browser is no longer supported and to update it which I already did. The error codes are in the screenshots provided. I'm not able to watch anything now and I'm Pissed. Both websites work on Microsoft Edge and I've sent in two bug reports for it.

Hello, I updated my browser to the newest version and attempted to watch tv on Xfinity but got an error then tried Netflix but got another message that my browser is no longer supported and to update it which I already did. The error codes are in the screenshots provided. I'm not able to watch anything now and I'm Pissed. Both websites work on Microsoft Edge and I've sent in two bug reports for it.
添付されたスクリーンショット

この投稿は Edward Elric により に変更されました

選ばれた解決策

Works for me in Windows 11. see screenshots Did you try with Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf


Edition Windows 11 Pro Insider Preview Version 22H2 Installed on ‎16-‎Dec-‎22 OS build 25267.1000 Experience Windows Feature Experience Pack 1000.25267.1000.0

この回答をすべて読む 👍 0

すべての返信 (4)

more options

This only a issue with Firefox I do not use google chrome.

more options

I'm in linux with Firefox in Safe Mode plus ETP is off and get the same message. see screenshot Let me go see what happens in Windows...

この投稿は jonzn4SUSE により に変更されました

more options

選ばれた解決策

Works for me in Windows 11. see screenshots Did you try with Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf


Edition Windows 11 Pro Insider Preview Version 22H2 Installed on ‎16-‎Dec-‎22 OS build 25267.1000 Experience Windows Feature Experience Pack 1000.25267.1000.0

more options

I haven't tried it in safe mode yet but I'm going to try it however I tried to open it in Firefox troubleshoot mode but it still gives me the error.