![Thunderbird logo](https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2024-02-12-07-36-53-599028_1.png)
Restoring Thunderbird from backup after disk crash
I'm a long-time user of Thunderbird, and have a whole load of old emails stored in it. Which was fine, until my PC died last month taking my HD with it.
No problems, I have backups, but how to apply them to my new rig?
As I understand it, all my stuff is stored in these two folders (retrieved from my backup):
C:\Users\my-name\AppData\Roaming\Thunderbird\Profiles\yun4892o.default C:\Users\my-name\AppData\Local\Thunderbird\Profiles\yun4892o.default
When I install Thunderbird on the new PC, it puts two folders in each of the Profiles folders: km5c5jql.default-release and y3kx2mde.default (the second of which is empty apart from a single times.json file in the Roaming version).
I tried removing the profile folders created by the new install and copying the yun4892o ones in instead, but when I launch Thunderbird, it says "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible."
So what do I do? Do I perhaps copy some of the contents of the yun4892o folder into one/both of the new folders? I really don't want to lose all my old email!
選ばれた解決策
OK, I found a solution to this...
I deleted the contents of the km5c5jql.default-release folder in both local and roaming versions, but left the folders themselves intact. Then I copied the contents of the yun4892o.default folders to the corresponding km5c5jql locations.
It now all seems to be working.
この回答をすべて読む 👍 0すべての返信 (1)
選ばれた解決策
OK, I found a solution to this...
I deleted the contents of the km5c5jql.default-release folder in both local and roaming versions, but left the folders themselves intact. Then I copied the contents of the yun4892o.default folders to the corresponding km5c5jql locations.
It now all seems to be working.