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このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

I have trouble trying to login to firefox

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 20 回表示
  • 最後の返信者: Sai Akhil

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I get an error "Sorry. We’ve locked your account". The confirmation email we sent to **********@gmail.com was returned and we’ve locked your account to protect your Firefox data. I have access to this email and have not received any confirmation mail. I have been trying to login after a week but still the problem persists. Any help will be appreciated, Thank you.

I get an error "Sorry. We’ve locked your account". The confirmation email we sent to **********@gmail.com was returned and we’ve locked your account to protect your Firefox data. I have access to this email and have not received any confirmation mail. I have been trying to login after a week but still the problem persists. Any help will be appreciated, Thank you.

すべての返信 (2)

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A strong spam filter might have prevented the confirmation email from reaching you at all. Try adding accounts.firefox.com to your list of allowed senders to keep your email provider from blocking the email.

Please check :

https://support.mozilla.org/en-US/kb/accounts-blocked

この投稿は Yamama_sh により に変更されました

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Yamama_sh said

A strong spam filter might have prevented the confirmation email from reaching you at all. Try adding accounts.firefox.com to your list of allowed senders to keep your email provider from blocking the email. Please check : https://support.mozilla.org/en-US/kb/accounts-blocked

I did add it to my contacts and waited for two days before trying to login again, but I still get the same error.