Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

How do I uninstall Firefox Lockwise? It is keeping me from logging into retail accounts to pay bills.

  • 3 件の返信
  • 1 人がこの問題に困っています
  • 7 回表示
  • 最後の返信者: cor-el

Greg Rohloff
Greg Rohloff
more options

I installed Lockwise about a month ago. Now I am unable to access any past saved log-ins, which was never any trouble when I went to the Options tab and clicked on the box for saved log-ins. The log-ins that are saved are not recognized by the retail sites.

I installed Lockwise about a month ago. Now I am unable to access any past saved log-ins, which was never any trouble when I went to the Options tab and clicked on the box for saved log-ins. The log-ins that are saved are not recognized by the retail sites.

すべての返信 (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

I believe Lockwise is an add-on. You could look for it on the Add-ons page. Either:

  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions.

Then scan down the list on the right side. Is it there? Can you Disable or Remove it?

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Oops, we have an article, so I should have pointed you here: Manage your logins with the Firefox Password Manager.

More generally, it sounds as though Lockwise is missing some logins you saved in Firefox's built-in password manager before. I think you might need to enable Sync and select passwords as a category in order to transfer them. But I'm just guessing from this article: Getting started with Firefox Lockwise.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

In Firefox 68 is Lockwise builtin. When you disable or remove Lockwise then Firefox should fallback the the builtin Password Manager.

This pref controls what Password Manager to use:

  • signon.management.overrideURI

For Lockwise this is currently a moz-extension:// URI.

  • moz-extension://xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/list/manage.html?filter=%DOMAIN%

To use the builtin Password Manager this pref needs to be:

  • chrome://passwordmgr/content/passwordManager.xul

In Firefox 68+ this pref will link to the builtin about:logins page when Lockwise is used.