Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Unable to drag images to desktop from browser, get Untitled.url and similar instead of image file

  • 2 件の返信
  • 2 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: Achros1

more options

Unable to drag images to desktop from browser, get Untitled.url and similar instead of image file. Problem appeared a few days ago, persists through updates.

Windows 7 Firefox version 59.0 (64-bits)

Unable to drag images to desktop from browser, get Untitled.url and similar instead of image file. Problem appeared a few days ago, persists through updates. Windows 7 Firefox version 59.0 (64-bits)

選ばれた解決策

Hi, 7mins to do : please uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 59.0 with a Full Version Installer

fyi: I have no idea if this concerns you or not, pass it along if know someone

Please let us know if this solved your issue or if need further assistance.

この回答をすべて読む 👍 0

すべての返信 (2)

more options

選ばれた解決策

Hi, 7mins to do : please uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 59.0 with a Full Version Installer

fyi: I have no idea if this concerns you or not, pass it along if know someone

Please let us know if this solved your issue or if need further assistance.

more options

The problem seems to have been resolved by this, thank you very much :D