Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Properties window in address book does not close after selecting 'OK'

  • 3 件の返信
  • 1 人がこの問題に困っています
  • 3 回表示
  • 最後の返信者: sfhowes

Bob
Bob
more options

When editing a contact in Thunderbird's address book, the 'OK' button does not close the properties pop-up window. In order to close the window, I have to select 'Cancel'. This behavior seems out-of-sync with standard pop-up window actions.

Thunderbird version: 45.2.0

When editing a contact in Thunderbird's address book, the 'OK' button does not close the properties pop-up window. In order to close the window, I have to select 'Cancel'. This behavior seems out-of-sync with standard pop-up window actions. Thunderbird version: 45.2.0

すべての返信 (3)

Wayne Mery
Wayne Mery
  • Top 25 Contributor
  • Moderator
more options

I'm not aware of such a problem. Does it go away if you start Thunderbird in safe mode using https://support.mozilla.org/en-US/kb/safe-mode-thunderbird

Bob
Bob 質問者
more options

The problem remains even when started in 'Safe Mode'.

By the Way, I am on OS X 10.11.5

sfhowes
sfhowes
  • Top 10 Contributor
more options

It might be a corrupted address book, the main symptom of which is the inability to delete or edit contacts. If it's Personal Address Book, export it to an LDIF file (Tools/Export/Save as type: LDIF, name the file), then select Help/Troubleshooting Information, click Show Folder to open the profile folder, exit TB, delete or rename abook.mab, restart TB, import the LDIF file (Tools/Import...Address books...LDIF files...select the LDIF file).

If the imported address book works properly, you can drag the contacts onto the Personal Address Book icon to move them there.