Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Why am I unable to open my email account. Message is requiring me to re-create a new account.

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: christ1

more options

I set up Thunderbird in October of 2015 on a PC running Windows10. In the last week (March 2016) I am being asked to create an account even though I already have one set up and have been using it for 6 months. The following message is what I get... [In partnership with several providers, Thunderbird can offer you a new email account. Just fill in your first and last name, or any other words you'd like, in the fields above to get started.] and it gives me an option to select Gandi.net. It has Thunderbird all over the message but I am wondering if this is a Phishing program or a virus. There is no way to get into my email account at this point. if this is truly from Thunderbird then why is this coming up? Why are they not allowing me to get into my account?

I set up Thunderbird in October of 2015 on a PC running Windows10. In the last week (March 2016) I am being asked to create an account even though I already have one set up and have been using it for 6 months. The following message is what I get... [In partnership with several providers, Thunderbird can offer you a new email account. Just fill in your first and last name, or any other words you'd like, in the fields above to get started.] and it gives me an option to select Gandi.net. It has Thunderbird all over the message but I am wondering if this is a Phishing program or a virus. There is no way to get into my email account at this point. if this is truly from Thunderbird then why is this coming up? Why are they not allowing me to get into my account?

すべての返信 (1)

more options