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imap inbox dont syncronixe any messages
My imap email synchronize all folders except inbox. Any help? Thanks.
すべての返信 (7)
You'd need to provide a little more detail about your problem.
Please explain in detail
- what you're doing
- what happens
- what you expect to happen
I config my email account in thunderbird (imap server) and it syncronize all folder in email account but inbox folder d'ont show any new or older emails and windows live mail show emails in inbox folder.
windows live mail show emails in inbox folder.
What is the account type with WLM? POP or IMAP?
imap on WLM and in thunderbird.
In Thunderbird, do you get any error message?
Is there anything relevant in the error console? Tools (Alt-T) - Error Console
Please post your Troubleshooting Information.
At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information.
Press the Copy text to clipboard button and paste the information into your reply.
content of error console show no errors
Troubleshooting Information:
Application Basics
Name: Thunderbird Version: 24.4.0 User Agent: Mozilla/5.0 (X11; Linux i686; rv:24.0) Gecko/20100101 Thunderbird/24.4.0 Profile Directory: Open Directory
(Unknown location) Application Build ID: 20140318000743 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Crash Reports: about:crashes Memory Use: about:memory
Mail and News Accounts account1: INCOMING: account1, , (imap) imap.sapo.pt:993, SSL, passwordCleartext OUTGOING: smtp.sapo.pt:465, SSL, passwordCleartext, true
account2: INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
Extensions Messaging Menu and Unity Launcher integration, 1.3.1, true, messagingmenu@mozilla.com
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 266240 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false extensions.lastAppVersion: 24.4.0 mailnews.database.global.datastore.id: a50d632e-ef83-4906-aaac-4c4e5dd9bb9 mail.openMessageBehavior.version: 1 network.cookie.prefsMigrated: true
Graphics
Adapter Description: X.Org R300 Project -- Gallium 0.4 on ATI RV380 Vendor ID: X.Org R300 Project Device ID: Gallium 0.4 on ATI RV380 Driver Version: 2.1 Mesa 10.1.0 WebGL Renderer: false GPU Accelerated Windows: 0
AzureCanvasBackend: cairo AzureFallbackCanvasBackend: none AzureContentBackend: none
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version Version in use
NSPR 4.10.2 4.10.2
NSS 3.15.4 Basic ECC 3.15.4 Basic ECC
NSS Util 3.15.4 3.15.4
NSS SSL 3.15.4 Basic ECC 3.15.4 Basic ECC
NSS S/MIME 3.15.4 Basic ECC 3.15.4 Basic ECC
You run an ancient version of Thunderbird, the most recent version is 38.5.0. It's recommended you upgrade to the latest version.
You can try to delete the IMAP account, restart Thunderbird, and then re-create the account.
Create a backup of your profile before just in case. http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Backing_Up_and_Restoring
If you turn on synchronization Thunderbird will download an offline copy of your messages, which may take a while. https://support.mozilla.org/en-US/kb/imap-synchronization#w_synchronization