Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

What does all blue screen mean when it shows data is trying to download? Cannot see any access to usual buttons in top right corner?

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 12 回表示
  • 最後の返信者: cor-el

more options

Suddenly all I get is a blue screen (with "curtain" effect lines coming down diagonally. Top line shows as usual against blue that ebay website is loading. But nothing happens from there. Do not have access to any top buttons. (Downloaded Mozilla to update from IE9 on Vista and was enjoying the results.) What to do???

Suddenly all I get is a blue screen (with "curtain" effect lines coming down diagonally. Top line shows as usual against blue that ebay website is loading. But nothing happens from there. Do not have access to any top buttons. (Downloaded Mozilla to update from IE9 on Vista and was enjoying the results.) What to do???

すべての返信 (1)

more options

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window