Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

My sync bookmarks not retrieved back to device even after login to firefox account

  • 1 件の返信
  • 3 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: guigs

Mouns83
Mouns83
more options

I have uninstalled firefox browser from my android device and reinstalled it. Already I have new firefox sync account. Then i login to new firefox sync account and successfully logged into account. I already sync my bookmarks with firefox sync account. After successfully login to my account i tried to retrieve my bookmarks back to firefox browser. sync complete successfully, but my bookmarks not get back to bookmark menu in the browser. The same way i tried earlier also, and i successfully sync my bookmarks to browser. But this time i unable to get back my bookmarks. What i have to do?

I have uninstalled firefox browser from my android device and reinstalled it. Already I have new firefox sync account. Then i login to new firefox sync account and successfully logged into account. I already sync my bookmarks with firefox sync account. After successfully login to my account i tried to retrieve my bookmarks back to firefox browser. sync complete successfully, but my bookmarks not get back to bookmark menu in the browser. The same way i tried earlier also, and i successfully sync my bookmarks to browser. But this time i unable to get back my bookmarks. What i have to do?

すべての返信 (1)

guigs
guigs
more options

I understand that you successfully installed Firefox and synced your bookmarks. However it is important: did you sync the device to a new installation of Firefox? Are you trying to retrieve them from another device? On your mobile installation of Firefox, if you are trying to retrieve your bookmarks here, are there any error messages on the Sync page: Tap on Settings > Sync