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このスレッドは閉じられ、アーカイブに保管されました。 必要であれば新たに質問してください。

The # is not my # to send mysecurity code to. You have the wrong number on file & I need access to my account. Can Please call me at

  • 8 件の返信
  • 2 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: kylebarrow

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The # is not my # to send my security code to. You have the wrong number on file & I need access to my account. How do I get you to input the right number or can I edit my profile in some way and change the telephone number so you can either issue a new security code, or determine what my existing code is. I don't seem to have a 7 digit number on file anywhere.

Thanks,

George Sedlack

The # is not my # to send my security code to. You have the wrong number on file & I need access to my account. How do I get you to input the right number or can I edit my profile in some way and change the telephone number so you can either issue a new security code, or determine what my existing code is. I don't seem to have a 7 digit number on file anywhere. Thanks, George Sedlack

この投稿は user633449 により に変更されました

選ばれた解決策

Please contact Microsoft's Outlook support, Mozilla has no relation to Microsoft Outlook.

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すべての返信 (8)

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... can I edit my profile

What profile/account are you talking about?

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Mozilla doesn't have accounts you need to send recovery codes to your phone too (I removed your phone number from this publicly visible question BTW).

Please clarify.

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Oops, Thanks Tyler...can I remove the info permanently from the forum?

この投稿は gjsjr により に変更されました

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It's gone now, I deleted it when I saw it. Care to clarify your question?

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Thanks again Tyler. The problem comes up when I try to log into Outlook. Microsoft asks to send my security code to a phone number which is not mine and I cannot find a way to change the number. Without an updated or recovery of my existing code, I am always mumbling around the questions and just keep retrying to log on until I can. Any thoughts?

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選ばれた解決策

Please contact Microsoft's Outlook support, Mozilla has no relation to Microsoft Outlook.

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Thanks Tyler. Will do.

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I have this problem with Facebook account