Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Sync says it is sending me a password reset but I never receive it

  • 21 risposte
  • 25 hanno questo problema
  • 18 visualizzazioni
  • Ultima risposta di Genesistt

MrPisces
MrPisces
more options

I have never had Sync work on a consistent basis for me. I am trying yet again to start from scratch to make it work right.

I asked for Sync online to email a password reset, and it says that it sent the password reset, but I never recieve the email. I know I am not inputting my email address incorrectly.

I also tried a different email address and Sync correctly rejects the email address as not having a Sync account.

I have never had Sync work on a consistent basis for me. I am trying yet again to start from scratch to make it work right. I asked for Sync online to email a password reset, and it says that it sent the password reset, but I never recieve the email. I know I am not inputting my email address incorrectly. I also tried a different email address and Sync correctly rejects the email address as not having a Sync account.

Tutte le risposte (1)

Genesistt
Genesistt
more options

I bought a new computer and have been trying to sync my Firefox for the last week. No joy. I keep asking for the email reset, but no joy. And the frustrating thing is I'm sure I'm using the right password. Why can't they just make it that you input your key and boom! you're synced? Why do you have to have an account and password too? So annoying!!!

  1. 1
  2. 2