Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Hi, Ever since I updated the new Version 9, my internet closes intermittently for no reason or report, plus it seems to be hanging for longer periods. Can anyone help with this, the system I am using is Windows7. Thanking you in advance, Rgds Arthur

  • 5 risposte
  • 9 hanno questo problema
  • 8 visualizzazioni
  • Ultima risposta di Arthurwi

more options

My system is windows 7 and the laptop I am using is a 4 month old Sony Vaio.

My system is windows 7 and the laptop I am using is a 4 month old Sony Vaio.

Soluzione scelta

Perform the suggestions mentioned in the following articles:

Check and tell if its working.


-> Update All your Firefox Plugins

  • https://www.mozilla.org/en-US/plugincheck/
  • When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)
  • Restart Firefox
Leggere questa risposta nel contesto 👍 1

Tutte le risposte (5)

more options
more options

Soluzione scelta

Perform the suggestions mentioned in the following articles:

Check and tell if its working.


-> Update All your Firefox Plugins

  • https://www.mozilla.org/en-US/plugincheck/
  • When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)
  • Restart Firefox

Modificato da Hasan il

more options

Hi mha007, A few of my plugins were out of date, so I installed the newer versions and the it had speeded up Operating System dramtically, just have to wait and see if this solves the intermittent crashes.

more options

Oh Yes by the way Thanks a million for your help.

Rgds Arthur