Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Install fail. Says it can not find profile?

  • 3 risposte
  • 1 ha questo problema
  • 38 visualizzazioni
  • Ultima risposta di cor-el

more options

during a firefox refresh the process failed and firefox no longer worked. I did an uninstall so I could do a fresh install. All attempts to install fresh fail saying "profile" could not be located. So now I have nothing. All my data is missing. I do have a copy of the profile folder, but after the uninstall was performed? contacts, bookmarks, passwords and such all missing ;-( Please help.

during a firefox refresh the process failed and firefox no longer worked. I did an uninstall so I could do a fresh install. All attempts to install fresh fail saying "profile" could not be located. So now I have nothing. All my data is missing. I do have a copy of the profile folder, but after the uninstall was performed? contacts, bookmarks, passwords and such all missing ;-( Please help.

Tutte le risposte (3)

more options
more options

I believe I have tried each of the 4 methods and I am no further ahead? There is no profile file (.ini)

more options

Firefox can only use profiles that are listed in profiles.ini, so if you restored a profile in the correct location in "AppData\Roaming", but do not have a profiles.ini file with an entry that points to this profile folder then you will have to edit profiles.ini or use the Profile Manager to point to this profile via "Choose Folder".