Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

I do not receive a e-mail for my new password request.

  • 1 risposta
  • 15 hanno questo problema
  • 6 visualizzazioni
  • Ultima risposta di guigs

The805shadow
The805shadow
more options

I forgot my pass word and when I send for request to my e-mail it does not appear.

I forgot my pass word and when I send for request to my e-mail it does not appear.

Soluzione scelta

Hi The805shadow, Thank you for your question I understand that the reset password email has not be received when you requested on in Firefox. I do not know for which service, however please also contact the service's support so we can get to the bottom of this.

If this is for Firefox Sync on the same url that pops up during a password reset dialogue you can tap on "Send Again"

Leggere questa risposta nel contesto 👍 2

Tutte le risposte (1)

guigs
guigs
more options

Soluzione scelta

Hi The805shadow, Thank you for your question I understand that the reset password email has not be received when you requested on in Firefox. I do not know for which service, however please also contact the service's support so we can get to the bottom of this.

If this is for Firefox Sync on the same url that pops up during a password reset dialogue you can tap on "Send Again"