Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Firefox browser failed when I initiate or start sync process.

  • 1 risposta
  • 1 ha questo problema
  • 2 visualizzazioni
  • Ultima risposta di philipp

Hibiscuss
Hibiscuss
more options

I change my mobile and install all devices used before. Firefox was reinstalled and work properly as web browser. I start the sync process introducing mail address and password. The sync process started but a failure windows appeared saying "Firefox crashed...". This happens every time I try to sync. I never had this before on previous devices.

What can I do to solve this issue?

I change my mobile and install all devices used before. Firefox was reinstalled and work properly as web browser. I start the sync process introducing mail address and password. The sync process started but a failure windows appeared saying "Firefox crashed...". This happens every time I try to sync. I never had this before on previous devices. What can I do to solve this issue?

Tutte le risposte (1)

philipp
philipp
  • Moderator
more options

hi, unfortunately this might happen with a small family of devices and should be addressed once https://bugzilla.mozilla.org/show_bug.cgi?id=1204559 is fixed and lands in release builds of firefox for android.