Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

How do I turn javascript and cookies on so I can get into my excite homepage and mail?

  • 4 risposte
  • 2 hanno questo problema
  • 5 visualizzazioni
  • Ultima risposta di tropicalmoose

more options

I received the following message from Excite when trying to log-in to my homepage and email:

"Right now, your browser's settings are configured to disable cookies and/or javascript. In order to access your account, you must change your browser's settings to accept both cookies AND javascript."

Specifically where do I go and how do I fix this?

Thanks, Marc

I received the following message from Excite when trying to log-in to my homepage and email: "Right now, your browser's settings are configured to disable cookies and/or javascript. In order to access your account, you must change your browser's settings to accept both cookies AND javascript." Specifically where do I go and how do I fix this? Thanks, Marc

Tutte le risposte (4)

more options

Open up Firefox's options and head to the "Privacy" section. In the middle of that section there's a dropdown labelled "Firefox will". Make sure this is set to to "Remember history" to enable cookies.

If this option is already selected, or doing so doesn't solve your problem, let us know and we can dig a little deeper into Firefox's settings.

more options

You can also check if DOM Storage is enabled.

more options

Thanks for your assistance. It came back on its own. ML

more options

Thanks for your assistance. It came back on its own. ML