![Firefox logo](https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2020-04-14-08-36-13-8dda6f.png)
I'm pretty sure that Html 5 doesn't work, didn't work on Mozilla FF 30, upgraded to 31, still doens't work.
So I can't get WebM to work and it doesn't seem to work in IE. My last 5 crash reports https://crash-stats.mozilla.com/report/index/5ab8a39f-c1e6-4d02-8c58-5af382140731 https://crash-stats.mozilla.com/report/index/ad29b3d6-395e-4db6-9425-e3bef2140731 https://crash-stats.mozilla.com/report/index/91767a78-d289-4c8c-bc59-27f0b2140731 https://crash-stats.mozilla.com/report/index/ae4bd95a-8259-4d3e-a687-ada752140731 https://crash-stats.mozilla.com/report/index/a5aafc22-1740-4154-9bff-54a122140731 I went on this site and it said that webm should work but then the tests below clearly show it not working.
Tutte le risposte (8)
This is what it's showing
Can anybody help?
All three of them that show in the second screenshot including the H.264 version work for me on Linux.
Are there any media prefs user set (bold) on the about:config page?
You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
- Do NOT click the Reset button on the Safe Mode start window
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
See also Windows Media Feature Pack for Windows 7 N and for Windows 7 KN:
For the about:config, if you mean anything that starts with media.Whatever then, no nothing is bold.
I tried both of those media pack installers and both said that they weren' t applicable for my computer.
Hardware acceleration is off and the problem still occured in safemode, im also getting a crash reporter after everytime i close firefox
AdapterDeviceID: 0x6760 AdapterVendorID: 0x1002 Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:31.0,%7Bfe272bd1-5f76-4ea4-8501-a05d35d823fc%7D:2.1.3,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:2.6.4,olddefaultimagestyle%40dagger2-addons.mozilla.org:3.0.5 AvailablePageFile: 5998108672 AvailablePhysicalMemory: 2614001664 AvailableVirtualMemory: 3575115776 BIOS_Manufacturer: American Megatrends Inc. BlockedDllList: BreakpadReserveAddress: 40697856 BreakpadReserveSize: 41943040 BuildID: 20140716183446 CrashTime: 1407134337 EMCheckCompatibility: true Email: FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1406057827 Notes: AdapterVendorID: 0x1002, AdapterDeviceID: 0x6760, AdapterSubsysID: 00000000, AdapterDriverVersion: 8.802.1.0 D2D? D2D+ DWrite? DWrite+ D3D10 Layers? D3D10 Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 1024 StartupTime: 1407133318 SystemMemoryUsePercentage: 38 Theme: classic/1.0 Throttleable: 1 TotalPageFile: 8548769792 TotalPhysicalMemory: 4275339264 TotalVirtualMemory: 4294836224 Vendor: Mozilla Version: 31.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IP] : 2 : 3 : MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [UDP/IPv6] : 2 : 2 : MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll RSVP TCPv6 Service Provider : 2 : 1 : RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll RSVP UDPv6 Service Provider : 2 : 2 : RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD RfComm [Bluetooth] : 2 : 1 :
useragent_locale: en-US
This report also contains technical information about the state of the application when it crashed.
Modificato da NoahSUMO il
can anyone take a look please, i hat using chrome