![Firefox logo](https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2020-04-14-08-36-13-8dda6f.png)
How can I retrieve my Firefox Sync information if my computer crashed?
My computer recently crashed and has sadly died for good :( I am using a new computer now and would like to retrieve all the information that I had on Firefox Sync. I have Firefox Home on my iPod and have all the information that I want on there. But how can I get that information on my computer?
Asịsa ahọpụtara
Hi!
In order to configure Firefox Sync in a computer you need the Sync Key. You can also recover your Sync Key from a computer that is already configured. For security reasons it's not possible to do it from a phone (either with Firefox Mobile or Firefox Home).
Take a look at this article to learn how to do it: How do I set up Sync on my computer?
If you don't have it or you don't have a computer already configured and working it's not possible to recover your sync data.
Gụọ azịza a na nghọta 👍 3All Replies (2)
Asịsa Ahọpụtara
Hi!
In order to configure Firefox Sync in a computer you need the Sync Key. You can also recover your Sync Key from a computer that is already configured. For security reasons it's not possible to do it from a phone (either with Firefox Mobile or Firefox Home).
Take a look at this article to learn how to do it: How do I set up Sync on my computer?
If you don't have it or you don't have a computer already configured and working it's not possible to recover your sync data.
Edeziri
Thank you very much. That's what my preliminary research told me but I thought that I might be missing something.