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Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Why wont jpeg image files attach to an email in outlook mail when using firefox?

harv1963
harv1963
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I am trying to send jpeg photo files to family but they won't attach to an email. (Outlook mail) I select "attach as a copy" and the title appears on the email with the rotating circular loading symbol but they fail to load.

Using Internet Explorer there are no issues and photos attach as expected.

Please advise

I am trying to send jpeg photo files to family but they won't attach to an email. (Outlook mail) I select "attach as a copy" and the title appears on the email with the rotating circular loading symbol but they fail to load. Using Internet Explorer there are no issues and photos attach as expected. Please advise

Asịsa ahọpụtara

Are you using Trusteer?

We have seen reports that Trusteer is causing issues with uploading files.

Gụọ azịza a na nghọta 👍 1

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Asịsa Ahọpụtara

Are you using Trusteer?

We have seen reports that Trusteer is causing issues with uploading files.

harv1963
harv1963 Jụọ onye nwe ya ajụjụ
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Yes this solved the problem, many thanks.