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When I try to use Firefox Browser on my Samsung Note 3, the screen comes up white after the orange bar runs across the top. It worked yesterday.
March, 9th, 2015 -- My Samsung Note 3 is on AT&T wireless, but I Have Xfinity wi-fi at home. Firefox browser worked yesterday & last night. Today when I search it comes up with a blank white screen after the orange bar runs across the top & never loads anything (words or pictures). When I open the tabs in the side bar, it shows the pictures for them, but still only loads a white page after clicking actual link. It will not sync the last few saved bookmarks with my computer. I made sure that I have the latest android version installed, but It still does this even after uninstalling & re-installing & restarting the phone. AT&T had an update a couple of days ago & I've already talked with their tech support with no resolution. I don't know if there is conflict with AT&T's update & current Android Firefox browser. Please Fix, thank you.
All Replies (3)
does it have the same problem with both wifi and network data connections?
Yes, it does the same thing whether on wi-fi or 4G.
Hi twsanchez
Please post a screenshot. Also please try un-installing all Firefox for Android add-ons in Firefox Menu | Tools | Addons.: https://support.mozilla.org/en-US/kb/uninstall-firefox-android-add-ons
Let us know if that helps ! Thanks!
..Roland