Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Cannot login to Mozilla developer account

  • 2 balas
  • 2 memiliki masalah ini
  • 28 kunjungan
  • Balasan terakhir oleh Chuck Baker

more options

I am a developer of Firefox extensions and have had a Mozilla developer account for over 15 years. For some reason, I can no longer login to that account. When attempting to login, I get a message to "Confirm your account". The displayed email address is correct, but I never receive the conformation email. I've check my junk and trash folders and even have a filter setup to accept all emails from "accounts@firefox.com", but I still never get the conformation email. I tried setting up a new account and that works, but I cannot access my developer dashboard with the new account.

I am a developer of Firefox extensions and have had a Mozilla developer account for over 15 years. For some reason, I can no longer login to that account. When attempting to login, I get a message to "Confirm your account". The displayed email address is correct, but I never receive the conformation email. I've check my junk and trash folders and even have a filter setup to accept all emails from "accounts@firefox.com", but I still never get the conformation email. I tried setting up a new account and that works, but I cannot access my developer dashboard with the new account.

Solusi terpilih

Hi Chuck, could you raise this issue on the site monitored by the Add-ons team over here:

https://discourse.mozilla.org/c/add-ons/addons-mozilla-org

Thanks.

Baca jawaban ini dalam konteks 👍 1

Semua Balasan (2)

more options

Solusi Terpilih

Hi Chuck, could you raise this issue on the site monitored by the Add-ons team over here:

https://discourse.mozilla.org/c/add-ons/addons-mozilla-org

Thanks.

more options

Thanks for the suggestion, jscher2000. I've done just that.